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1. Why does the woman go to the information desk？
A. The new computer catalogue has no listing for a book she needs.
B. She wants to report a flaw with the new computer system.
C. She wants to know when a book she needs will be returned to the library.
D. She wants help locating a book she found in the computer system.
2. What did the woman not understand about the results of her computer search？
A. She did not realize that she had entered some incorrect keywords.
B. She misunderstood the information the computer gave about the book＇s status.
C. She did not understand that the results included titles of both journals and books.
D. She mistakenly thought the book she found was about an island off the coast of Ireland.
3. What does the man tell the woman about the book she wants？
A. It is probably in a box outside the library where students drop off books.
B. It is probably in the area inside the library where returned books are temporaril held.
C. It is probably on a different shelf than the computer record indicates.
D. It has probably not been returned to the library yet.
4. What does the woman imply about the information search she ran on the new
computer system？
A. She searched only for journal articles.
B. It gave her an idea about how to expand her research topic.
C. Much of the information she obtained was not useful.
D. The search provided no information about books on the volcano she is interested in.
5. What does the man imply about the new computer search system at the library？
A. It still has some problems that need to be fixed.
B. Its search function takes a long time.
C. It is relatively easy to use compared with the old system.
D. It cannot be used to search for journal articles.
Narrator：Listen to a conversation at the information desk in the library.
Employee：Hi， can I help you？
Student：Yeah， I was looking for a book and according to the catalogue on the computer system， it’s here in the library， but it’s not on the shelf where it’s supposed to be.
Employee：Okay. You mean you found out where the book was supposed to be？
Student：Yeah， and I checked the exact shelf.
Employee：Okay. I mean the reason I＇m asking is we have a new computer system. Sometimes people get confused by it.
But yeah， sometimes things just get put back in the wrong place. Or sometimes when you looked through the computer for the book， did you notice the box on the screen that says “status” on top？
Student：Yes
Employee：Okay. Do you remember what it said in the status box？
Student：Sure， it said returned.
Employee：Okay. That means we just got the book back and haven’t had a chance to reshelf it yet. Otherwise it would say “on the shelf”. It’s probably still sitting on the librarian’s desk. If it can wait， come back tomorrow. It should be on the shelf by then.
Student：Okay. Well， I kind of want to get started today. I’m doing research on a project for my geology class on volcanoes
and one of the volcanoes I want to write about is White Island.
Employee：White Island？ That’s an island off the coast of Ireland. There are no volcanoes there， are there？
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